Swap Pool Management

Helping Hand

Bringing you peace of mind.

In order to maintain the Same Day Turnaround SLA of 100%, Premier requests an initial Swap Pool of asset hardware that will consist of between 3% and 5% of each model platform in active use at any given time. The Swap Pool maintained at Premier can also serve as back-up disaster recovery equipment for the client. The Swap Pool will be maintained by Premier on a graduated scale based on the life cycle of the system warranty and its projected field life. Any overage in Swap Pool quantities will be used to support additional platforms. Swap Pool systems include coverage for: